Proxy servers may sometimes block certain Skype features. Speaking of Internet settings, disable your proxy server settings. Use a cable connection, switch to a different wireless channel and disconnect other devices using the connection. If your Wi-Fi frequently disconnects or drops out, Skype will fail to send or receive instant messages. Go to Settings, select Update & Security, go to Windows Update and check for updates.Įnsure your network connection is stable. Speaking of updates, do the same for your Windows 10 OS. So, if you already received an update notification, click on it and install the newest Skype version. The latest Skype updates often squash the annoying bugs affecting previous app releases.

As a matter of fact, that’s one of the reasons why Microsoft regularly updates the app. Outdated Skype versions are more prone to glitches and bugs compared to the latest releases. If certain Skype features fail to work properly, check if there’s a newer app version available. How to Fix Skype Instant Messaging Not Working on PC Update Skype ⇒ Important Note: If your Skype app settings are managed by an organization, contact your IT admin to ensure they did not set up specific policies to prevent you from sending out messages. Sometimes, the issues you’re experiencing on the desktop app don’t affect the web version. Or you can go to and check if you’re experiencing the same instant messaging glitches on the web version of Skype. If the messaging service is not working properly due to some temporary known bugs, wait until Microsoft has fixed it and try again later. As stated before, messaging issues are among some of the most frequently encountered problems for Skype users. But first, don’t forget to check the Skype Service Status to see if the messaging problem you’re experiencing is actually a known issue.

Skype web not working